When sorting out the way your phones will work in your company's offices, traditional options could be obsolete. A Private Branch Exchange (PBX) system hosted and maintained by a service provider might be better. Usually such systems will work as part of an internet phone or VoIP package. How could PBX systems benefit office work?
1. Easier Setup
If your offices are already open, you could be relying on personal cell phones to communicate with your workers or you have an old phone system that's ineffective. The idea of having your offices disrupted by an installation of an entirely new system may not satisfy you.
With host — or hosted — PBX systems, the installation is simpler. You're likely to receive modems and compatible headsets with detailed instructions without worry. Because your "host" is not on-site, internet provider companies' goals are to get you started on your own right away. You shouldn't need a technician for setup.
Such installation ease will also help if you're planning to scale up or back. A hosted PBX system from a company like Unified Global Solutions will make adding or subtracting phone lines very simple.
2. Greater Flexibility for Home Workers
If you'd like to hire home workers or offer current employees the chance to work from their homes part of the week, PBX systems are important. These systems enable phone calls that travel over the internet; your home workers will have the complete ability to take and make calls just as if they were still in their office.
3. Less Maintenance
Because your PBX system will be hosted by skilled IT personnel off-site, concern about deleting old messages and other issues isn't necessary. Any updates or solutions needed will be addressed by the system's internet provider and their workers. This frees you; your own company-related tasks can happen without the additional burden of keeping the phone system running.
4. Increased Features
Taking or placing calls is done in many businesses, but PBX systems are best for offices that need multiple phone system features. For instance, if you and workers will use voicemail, call forwarding, or multi-speaker calls regularly, PBX systems offer these features affordably. Adding extra services can add up to very high costs if you go with traditional phones.
Hosted PBX systems are worth considering. After repeated consultations with vendors, try some demos of multiple PBX systems. You can see what hosted solutions work and how they differ from other offerings. Ultimately, your final decision to use a hosted PBX system will pay off.